Updates are easy to miss
Case status changes online, and letters can arrive at any time. Without help, important updates can go unnoticed.
Case status checks
Know where your case stands
An immigration case can take months or even years. Our staff help you keep watch, so important updates are less likely to be missed and every change is explained.
Why it matters
Small updates can make a big difference
Deadlines matter
Requests for evidence and other notices often come with deadlines. Missing one can affect your case.
Court dates matter most
Missing an immigration court hearing can have serious consequences. Knowing your hearing date is essential.
How we help
How our staff check your case
- 01
We record your case details
With your permission, we note your receipt numbers, your A-Number and key dates.
- 02
We check official sources by hand
Our staff look up your status on USCIS Case Status Online and on EOIR’s Automated Case Information portal.
- 03
We explain what changed
When there is a change, we explain it to you in plain English, Spanish or Chinese.
- 04
We help you prepare
We help you understand what comes next, such as a deadline, an appointment or a hearing.
Case statusExample
- Case received
- Biometrics appointment
- Case is being reviewedChecked today by our staff
- Decision
Your case status has changed. We’ll explain what it means and what comes next.
People first
Checked by people, explained by people
Every case update is checked by hand by our staff. We do not offer automatic tracking.
We are working on digital tools that could make these checks faster in the future. Whatever tools we add, a person will always be there to explain what a change means for you.
Your information
Case details are personal. We treat your information with care and use it only to help you with your case.
Do it yourself
Check your case status yourself
You can also look up your status yourself on official government websites, at any time.
USCIS cases
Enter your receipt number on USCIS Case Status Online. The receipt number has 13 characters: three letters followed by 10 numbers. The letters can be, for example, EAC, WAC, LIN, SRC, NBC, MSC or IOE.
USCIS Case Status OnlineImmigration court cases (EOIR)
Enter your A-Number and your nationality on EOIR’s Automated Case Information portal to see your next hearing and recent case information. The portal is available in English and Spanish.
EOIR Automated Case InformationIf anything is unclear, bring it to our office and we will go through it with you.
We’re here to help
Visit our office in City of Industry, California. We serve clients in person, and our services are free or low-cost.