Updates are easy to miss
Case status changes online, and letters can arrive at any time. Without help, important updates can go unnoticed.
Case tracking
Know where your case stands
An immigration case can take months or even years. We help you keep watch, so important updates are not missed and every change is explained.
Why it matters
Small updates can make a big difference
Deadlines matter
Requests for evidence and other notices often come with deadlines. Missing one can affect your case.
Court dates matter most
Missing an immigration court hearing can have serious consequences. Knowing your hearing date is essential.
How we help
How we help you keep track
- 1
We record your case details
With your permission, we note your receipt numbers, your A-Number and key dates.
- 2
We follow official sources
We check your status through USCIS Case Status Online and EOIR’s Automated Case Information portal.
- 3
We tell you what changed
When something changes, we let you know and explain it in plain Chinese or English.
- 4
We help you prepare
We help you understand what comes next, such as a deadline, an appointment or a hearing.
Case statusExample
- Case received
- Biometrics appointment
- Case is being reviewedUpdated today
- Decision
Your case status has changed. We’ll explain what it means and what comes next.
Technology with a human touch
Technology keeps watch. People explain.
Our clients rely on us to watch over their cases. To serve more people without losing the personal touch, we are building digital tools that make case tracking faster and more reliable, so that updates reach clients sooner and in their own language.
Technology can tell us that a status has changed. Understanding what that change means for you still takes a person who listens. That part will always be ours.
Your information
Case details are personal. We treat your information with care and use it only to help you with your case.
Do it yourself
Check your case status yourself
You can also look up your status on official government websites at any time.
USCIS cases
Enter your receipt number on USCIS Case Status Online. The receipt number has 13 characters: three letters followed by 10 numbers. The letters can be, for example, EAC, WAC, LIN, SRC, NBC, MSC or IOE.
USCIS Case Status OnlineImmigration court cases (EOIR)
Enter your A-Number and your nationality on EOIR’s Automated Case Information portal to see your next hearing and recent case information.
EOIR Automated Case InformationThese websites are in English. If anything is unclear, bring it to us and we will go through it with you.
We’re here to help
Visit our office in City of Industry, California, and tell us your situation in Chinese or English.
17800 Castleton St Ste 230
City of Industry, CA 91748
City of Industry, CA 91748
Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)
9:00 AM – 5:00 PM (Pacific Time)
Chinese and English